When I was a young man, I was taught in a youth group I belonged to, to "think twice before speaking once." I am guilty of not always following this adage.
This concept, in today's increasingly fast paced world(which tends to prize wit over thoughtfulness) seems almost lost. There are times, when I am in the process of framing my reply, I am interrupted by either the person who asked the question or a third party. Usually when I pause for thought my reply requires nuance and/or delicacy. While I am not known for sparing feeling here in what for all intents and purposes is my scream room, I do try out in the real world.
Sometimes, I fail miserably. Sometimes, I don't even try, and just blurt it out. In so doing, I tend to do the person I am speaking with a disservice.
I am going to try and practice this bit of wisdom more. Especially at work, where I tend to look at my customers as more of an enemy than someone I should befriend.
I just hope my attempt at due courtesy of thoughtfulness is understood. I'll try to be thoughtful anyway.